Warranty

Shelby® guarantees its products to be free from defects in materials and workmanship for a period of one year from the date of receipt when properly used and cared for.

Our obligation under this warranty shall be limited to the replacement without charge, of any product which is returned to Shelby®, examined and found to be defective.

This warranty shall not be effective unless our products are used for the purpose for which they are designed as stated in Shelby’s literature and in accordance with warnings, use limitations, and care and maintenance instructions given on labels or that may be affixed to such product. Gloves must be laundered prior to shipping and contain the original NFPA certification label.

Please call Shelby® customer service for a return goods authorization number.

Phone: 800-888-3598

Why Shelby?

Choice of Professionals

Our firefighting gloves have been at the forefront of choice for professional and volunteer firefighters all across the world.

Our mission is simple

We strive to provide superior service and consistent quality safety products which meet the high demands of extreme conditions.

Shelby Specialty Flex Tuff, Big Jake, and Xtrication gloves leaving against the front grill of a fire truck.

Desire

Shelby's industry leading reputation stems from our desire to lead the field and our commitment to the American worker.

Questions? Send us a message

Have questions or need help finding the right Shelby product?
Contact us today and a friendly customer care expert will contact you.