Shipping and Returns

Shipping Locations:

Shelby® online purchases are available for shipment to locations in the United States only.

Shipping Methods:

Your options for shipping are UPS Ground, UPS 3 Day Select, UPS 2nd Day Air, or UPS Next Day Air. Orders placed Friday through Sunday are usually processed and shipped on Monday. Please keep this in mind when selecting your shipping option.

Returns:

No goods will be accepted for return unless there is a quality issue, shipping error or product recall. Authorization number required for return of product meeting the aforementioned criteria.

Why Shelby?

Choice of Professionals

Our firefighting gloves have been at the forefront of choice for professional and volunteer firefighters all across the world.

Our mission is simple

We strive to provide superior service and consistent quality safety products which meet the high demands of extreme conditions.

Shelby Specialty Flex Tuff, Big Jake, and Xtrication gloves leaving against the front grill of a fire truck.

Desire

Shelby's industry leading reputation stems from our desire to lead the field and our commitment to the American worker.

Questions? Send us a message

Have questions or need help finding the right Shelby product?
Contact us today and a friendly customer care expert will contact you.

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First Responder using Shelby Big Jake gloves to hold a fire hose nossel.
NFPA Fire Protection
Shelby Fire Fighter's Gloves are independently certified to National Fire Protection Standards. See for yourself why Shelby Fire Gloves are leading the way.
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Stock photo of a wrecked vehicle upside down near sunset with first responders attempting to aid the victim.
Rescue & Extrication
Rescue your hands and keep them safe while you protect those in need.
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