How much information must I share?
The amount and type of information we collect from you depends on your activities and use of our website. Below, we explain what information we collect.
When you order through our Website
We collect and process your name, ship to and bill to address to process your order.
When you request an Account on our Website
We collect your first and last name, branch number, e-mail address, phone number. You can help us ensure your privacy by not sharing your user name or password. Your logon id and password will be provided via a separate email.
When you communicate with us through our Website
We collect your e-mail address and the other information that you provide in order to respond to your communication.
Will my corporate and account information be provided to any other party?
We restrict access to your corporate and account information to those who need access to use it as set forth in this policy. Only authorized personnel are permitted to see your password. We may disclose your corporate and account information to respond to subpoenas, court orders, or other legal process, as required by law, or to establish or exercise our legal rights or defend against legal claims. Your corporate and account information may also be disclosed in connection with a sale of some or all of our business or a merger with another company.
How do you protect corporate and account information?
We use 256-bit encryption technology and Secure Socket Layers ("SSL") in all areas where your corporate and account information is required. Our website is certified by GeoTrust, which verifies that our Website is authentic and that we use SSL security. To view our Geotrust certificate, click on the Geotrust image at the bottom of the secured webpage. Our website security information will appear.
In addition, your corporate and account information and transaction history are kept behind our firewall on separate servers. All transaction information is processed under encrypted channels, although you may choose unencrypted processing.
How can I give you feedback or contact you?
Simply click here . Please note that messages become our property.
How can I correct inaccurate information?
To correct account information, please contact your Shelby Specialty Glove account manager. If you do not know your account manager, simply call 800-888-3598.